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10 Tips to Effective Email Marketing

  1. Have a Marketing Plan
  2. Email Marketing is more than just sending emails
    - What is the purpose of the campaign?
    - Who is the target audience?
    - When and How often should you send emails?
    - How will you measure success?
    - How will you track progress?
  3. What's your action Plan
  4. How will you cross Promote your email campaign
    - (Twitter, Facebook, YouTube, LinkedIn)
  5. 1 Message Per Email
  6. Use a clear Call to Action
  7. - Be Specific
    - Have more than one way for the reader to take action (Multiple Links)
  8. Use Autoresponders
    - Email marketing isn't a one-time email... it's a series of meaningful communications
  9. Test, Measure, Analyse & Tweak
  10. Make your email actionable by offering
    - Special Offers
    - Evaluations/ Assessments
    - Webinars
    - Downloads

How can you increase click rate?

Most email campaigns have hyperlinks that the advertiser wants people to click.

How can you increase click rate? If you are using an HTML email, you can hyperlink words. Compare the following…

Sample A: Opinion Form – Click Here
or
Sample B: Your Opinion Counts – Click Here!

Sample A: Click Here for More Information
or
Sample B: Increase Sales Up to 300% – Click Here!

How you decide to phrase your hyperlinks can impact your click through rate. Pay special attention to how you do this. Your hyperlinks will grab the eye and are often the first thing read on a page, so be sure to say something with your hyperlinks.

In a text email you will need to show the actual link, but you are able to name the link title. People will also read the web address you include in your email message and try to decipher where they are being sent so keep it short and sweet. Be sure the page listed has a name that fits the promotion.

Here’s an example:

Click Here for a FREE Listing

http://emailer.hyperweb.ca/freelisting

(the link above does not actually work, it’s merely an illustration)

Great Link Titles Also Include:

  • Click Here for Full Story
  • Click Here to Learn Details
  • Please Tell Me More!
  • I’m Ready To Learn More
  • Click Here to Improve Results
  • How Do I Get Started?
  • Click Here to Register for a Free Gift
  • I Want a FREE Test Drive

The key is to remember that links get read more than the surrounding text, so make them juicy to read. Make sure they excite and entice the reader to click.

The IMportance of Asking Questions?

Your email message is generally a one-way monologue from you to the advertiser. However, it doesn’t mean that you can’t solicit “audience participation” with well-positioned questions.

Why would we do that?

In this course you’re learning how to break up your copy to make it more attractive and readable. You can do this by occasionally reaching out to your audience with questions to grab their attention.

Do you see how that could be important?

Using effectively placed questions gives a warmer touch and a more conversational feel to your message. It also re-centers the reader and draws them back into your copy.

Can questions also be used to highlight an upcoming topic?

Well, yes they can. By positioning a question on a line by itself you can highlight the information contained in an upcoming paragraph. This helps identify areas of a subject your audience may not know and further enhance their need to continue reading your information.

It’s a great technique to continue bringing your readers back. Give it a whirl.

When is the best time to send your email?

When is the best time to send your email?

Great question. In fact the time you decide to launch your campaign can have an impact on the overall results of your email campaign. This detail may not be as important as the audience you select, the subject line, or the list you are using, but it is a factor. But if you are working to get the maximum results and put everything in your favor then these are commonly accepted as the BEST times to launch your campaign.

The best days (in no particular order):

Tuesdays, Wednesdays, Thursdays

What’s wrong with the rest of the days?

For business email, your audience is generally out of the office on Saturday and Sunday.

On Monday, your recipients are recovering from the weekend and will not be in business mode yet. They may have a number of things to do on this day and are not quite interested in offers or solicitations.

On Friday, they are interested in wrapping things up. If someone starts something on a Friday, it may be forgotten over the weekend.

So we are left with Tuesday, Wednesday and Thursday as the best days.

You will want to avoid holidays or any major vacation times.

Does Time of Day Matter?

You want your message to reach your audience at a time when they are going to be most receptive. Deeper research has given me feedback from advertisers and list companies who say that even the time of day can play a role.

Many see it as important for your message to pop up, while the audience is at their computer. That polite “bing” elicits a Pavlovian response in most of us to quickly see what new and interesting mail has arrived. Perhaps it’s an order? Maybe it’s a note from a coworker. We are receptive and immediately ready to see who’s trying to contact us. This timing is ideal.

The majority of marketers try to ensure their email is not just sitting stagnate in the recipient’s inbox first thing in the morning, especially after a holiday. The reason is simple. People tend to have a morning ritual of “cleaning” their inbox from any spam that arrived overnight. You don’t want them to see your message when they are in a deleting frenzy, trying to find anything they can “clean up.”

Rather, you want your message to pop up while they are in the middle of a workday. This increases the chances that the recipient will stop and take a moment to read it.

What Are the Best Times to Send Email?

10:00 – 10:30 a.m.

and

1:00 – 1:30 p.m.

I urge you not to place too much emphasis on this area. It’s often very difficult to ensure the precise time your message goes out. And even if the message is launched at precisely 10 a.m. in one time zone, there are other time zones to consider.

It is good to have an idea of the general behavior of your audience before sending a message at an inappropriate time.

Does Time of Year Matter?

According to list brokers and publishers I’ve spoken with, the time of year does matter. You don’t want to catch someone just after a vacation when they have 200 waiting messages and are looking for stuff they can delete quickly. Most people seem to vacation during the summer months, especially July and August. Try to avoid that time.

Putting it in Perspective…

Don’t wait for the perfect time or you will never launch your email campaign. As you’ve probably experienced there are times during the week, month or year when you are extremely busy and not as receptive to offers or messages. Do your best to pick a time when your clients will be most likely to act, but don’t obsess about the launch time.

Email Marketing Improve your Subject Line

Best and Worst Open Rates

People who are new to email marketing often ask, "How should I write my subject lines so that more recipients will open my emails?" BElow is a list of email subject lines with the highest open rates and lowest open rates.  The "highest" open rates were in the range of 60%-87%, while the "lowest" performers fell in the dismal 1%-14% range. What can we learn from this list?

Best Open Rates (60%-87%) Worst Open Rates (1%-14%)
  1. [COMPANYNAME] Sales & Marketing Newsletter
  2. Eye on the [COMPANYNAME] Update (Oct 31 - Nov 4)
  3. [COMPANYNAME] Staff Shirts & Photos
  4. [COMPANYNAME] May 2005 News Bulletin!
  5. [COMPANYNAME] Newsletter - February 2006
  6. [COMPANYNAME] Newsletter - January 2006 [ *|FNAME|* *|LNAME|* ]
  7. [COMPANYNAME] and [COMPANYNAME] Invites You!
  8. Happy Holidays from [COMPANYNAME]
  9. ATTENTION [COMPANYNAME] Staff!
  10. ATTENTION [COMPANYNAME] West Staff!!
  11. Invitation from [COMPANYNAME]
  12. [COMPANYNAME] Jan/Feb 2006 Newsletter
  13. Website news - Issue 3
  14. Upcoming Events at [COMPANYNAME]
  15. [COMPANYNAME] Councils: Letter of Interest
  16. [COMPANYNAME] Coffee Exchange - Post-Katrina Update
  17. We're Throwing a Party
  18. October 2005 Newsletter
  19. [COMPANYNAME]: 02.10.06
  20. [COMPANYNAME] Racing Newsletter
  1. Last Minute Gift - We Have The Answer
  2. Valentines - Shop Early & Save 10%
  3. Give a Gift Certificate this Holiday
  4. Valentine's Day Salon and Spa Specials!
  5. Gift Certificates - Easy & Elegant Giving - Let Them Choose
  6. Need More Advertising Value From Your Marketing Partner?
  7. [COMPANYNAME] Pioneers in Banana Technology
  8. [COMPANYNAME] Moves You Home for the Holidays
  9. Renewal
  10. Technology Company Works with [COMPANYNAME] on Bananas Efforts
  11. [COMPANYNAME] Update - A Summary of Security and Emergency Preparedness News
  12. Now Offering Banana Services!
  13. It's still summer in Tahoe!
  14. [COMPANYNAME] endorses [COMPANYNAME] as successor
  15. [COMPANYNAME] Holiday Sales Event
  16. The Future of International Trade
  17. [COMPANYNAME] for your next dream home.
  18. True automation of your Banana Research
  19. [COMPANYNAME] Resort - Spring into May Savings
  20. You Asked For More...

Observations

On the "best" side, you'll notice the subject lines are pretty straightforward. They're not very "salesy" or "pushy" at all. Heck, some people might even say they're "boring." On the "worst" side however, notice how the subject lines read like headlines from advertisements you'd see in the Sunday paper. They might look more "creative," but their open rates are horrible. It's as if those email marketers assumed that subject lines have to jump off the screen and "GRAB THE READER'S ATTENTION!" or something. Unfortunately, most people get so much junk mail in their inbox, anything that even hints of spam gets thrown away immediately.

The Secret Formula for Subject-Lines

So what's our advice for email subject lines? This is going to sound "stupid simple" to a lot of people, but here goes: \

Your subject line should (drum roll please): Describe the subject of your email. Yep, that's it.

Always set your subscribers' expectations during the opt-in process about what kinds of emails they'll be receiving. Don't confuse newsletters with promotions. If your email is a newsletter, put the name and issue of the newsletter in your subject line. Because that's what's inside. If your email is a special promotion, tell them what's inside. Either way, just don't write your subject lines like advertisements.

When it comes to email marketing, the best subject lines tell what's inside, and the worst subject lines sell what's inside.

Top 100 Spam Words

100 Spam Trigger Words & Phrases To Avoid

So you’re doing the right thing… You’re creating non-spam e-campaigns and sending to a list of subscribers who have given you permission to send to them… Then why are your messages getting caught up in spam filters?

The most common culprit would be the words that you are using in the subject line of your e-campaigns. There are actually certain spam filter “trigger” words, which are words and combinations of words that are identified as being most commonly used in spam messages. These add spam points to your email when being received by your subscribers, and if your points are too high, your message will get blocked. In other words, if your e-campaign “looks” like a spam message, it could get caught in spam filters, even if you are following all the rules.

So… wondering which words and phrases to avoid? Have a look…

(Note: I am going to assume you are not using words like sex, Viagra and other spam filter trigger words in an honest e-campaign, so obvious ones like that have been intentionally left out of this list.)

#1
100% satisfied
4U
Accept credit cards
Act Now!
Additional Income
Affordable
All natural
All new
Amazing
Apply online
Bargain
Best price
Billing address
Buy direct
Call
Call free
Can’t live without
Cards Accepted
Cents on the dollar
Check
Claims
Click / Click Here / Click Below
Click to remove
Compare rates
Congratulations
Cost / No cost
Dear friend
Do it today
Extra income
For free
Form
Free and FREE
Free installation
Free leads
Free membership
Free offer
Free preview
Free website
Full refund
Get it now
Giving away
Guarantee
Here
Hidden
Increase sales
Increase traffic
Information you requested
Insurance
Investment / no investment
Investment decision
Legal
Lose
Marketing
Marketing solutions
Message contains
Money
Month trial offer
Name brand
Never
No gimmicks
No Hidden Costs
No-obligation
Now
Offer
One time / one-time
Opportunity
Order / Order Now / Order status
Orders shipped by priority mail
Performance
Phone
Please read
Potential earnings
Pre-approved
Price
Print out and fax
Profits
Real thing
Removal instructions
Remove
Risk free
Sales
Satisfaction guaranteed
Save $
Save up to
Search engines
See for yourself
Serious cash
Solution
Special promotion
Success
The following form
Unsolicited
Unsubscribe
Urgent
US dollars
Wife
Win
Winner
Work at home

Bottom line: Avoid using these spam filter trigger words in your e-campaign subject line if you can. Be creative, and find a different way to say it!

Hyperweb's Email Broadcasting software allows you to pre-test your email and rate it's likeliness of SPAM.

Email Marketing with Powerful Features

Our all-in-one email marketing software includes everything you need to create, send, track and profit from email marketing - but it doesn't stop there. It also includes powerful tools to completely automate your follow up marketing and customer feedback loops too:


Follow up with prospects automatically using autoresponders. Send a series of personalized email messages to new leads at intervals you define. It's like having your own dedicated sales team working for you around the clock.
Optimize your email click thru rates with split testing. Send a few variations of your email to a sample of your list and have the best performing one sent to the rest automatically.
Automate your list management with triggers. Automatically convert leads to opportunities when they open a specific email, remove inactive leads from your list or even send a follow up email when a particular link is clicked - automatically.
Keep your lists clean and up to date with automated bounce processing. Invalid email addresses can be removed from your list automatically based on "smart bounce rules", helping keep your deliverability rate high.
See the complete activity of a lead with event logging. Every time a lead opens your email, clicks a link or performs any other activity, it's logged against their history making it easy for you sales team to qualify their desire to purchase.
Solicit and track feedback with surveys. Using the drag & drop editor you can create customized surveys and feedback forms which you can link to from your email campaigns or autoresponders and then blast to your list in minutes.